Frequently Asked Questions
Is your membership health insurance?
We are not health insurance! And we think that’s best for everyone. Membership-based healthcare frees us up to focus on taking care of you or your employees – rather than jumping through hoops and dealing with red-tape (a.k.a. playing the insurance game).
Do you accept insurance?
No, we do not accept health insurance as payment.
The only way a medical practice can be sustainable by accepting insurance is to provide lightning-fast visits and turn-style healthcare – and that’s not what we do here.
Is there an open enrollment period?
Nope! New patients may register at any time. We encourage you to register soon, as membership is currently limited to 500 patients or fewer.
Can I use my HSA card for the membership?
At this time, HSA cards can not be accepted as payment for membership. However, you can use your HSA card to pay for any labs, supplements or medications prescribed to you, or an x-ray, ultrasound, or EKG you receive through our office.
Will I have to pay a healthcare tax penalty?
Membership with Encompass Direct Care does not qualify as health insurance under the Affordable Care Act. The good news? The federal tax penalty for not being enrolled in health insurance was eliminated in 2019.
Do you require a long-term contract?
Our membership contract specifies that if membership is canceled prior to 6 months, termination fees apply. Termination fees are equal to the fair market value (non-member pricing) of all services received less the cost of membership fees paid up to the date of termination.
What if I need care for a catastrophic event?
Thankfully, when it comes to paying for unexpected healthcare expenses, there are several sound options available. From High Deductible Health Plans to medical cost-sharing plans, let us help you explore your options. Contact us, for more information about which plan might work best for you or your employees.
I hardly ever see a doctor. Will a membership really benefit me?
Yes! Most people don’t bother seeing a doctor because it’s a hassle and it’s expensive. We have eliminated those barriers – you won’t have any copays or deductibles to worry about, and making an appointment with us is easy (and you won’t have to wait for weeks). So, it makes sense to see us even for minor issues and basic questions.
And, if we’re ever able to save you a trip to urgent care or the emergency room – you’ll be saving hundreds (if not, thousands) of dollars – enough to pay for months or years of membership.